We will perform scheduled database maintenance on **Monday, April 20, 2026 from 10:00 PM to 11:00 PM ET**.
During this window, the Canopy platform will be unavailable. This includes the portal, device event processing, KPI calculations, and automations. Remote access to devices will also be interrupted.
Devices will remain physically connected; any events received during the window will process normally once the platform is back online. We anticipate full restoration by 11:00 PM ET and will confirm here once maintenance is complete.
No action is required. Questions: support@goCanopy.com. Posted on
Apr 17, 2026 - 16:41 EDT